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A5. Customizations🔗

In short🔗

Customizations define the choices offered to the customer at order time: paid supplements, removable ingredients, options (cooking, size…), and suggested products. You organize them into sections, either for a whole category or for a specific product.

Who / when🔗

For the manager who wants to enrich a sale: add a cheese supplement, allow an ingredient to be removed, suggest a drink on the side, or require a cooking choice.

How to get there🔗

Menu Management → Customizations

Prerequisites🔗

🔑 Manage products

Screen tour🔗

Product customizations screen

The screen has two tabs:

  • Category rules: defines a common base applied to all products that inherit their category's rules. Badges summarize the number of configured categories and sections. The Add a rule button creates a category rule.
  • Product rules: one card per product, with a Specific, Inherited, or To configure badge, and a Use category rules toggle.

Each card groups the sections: Included, Paid supplements, Removable ingredients, and Suggested products.

Step-by-step procedures🔗

Configure a category's rules🔗

  1. On the Category rules tab, click Add a rule (or open an existing card).
  2. In the dialog, add sections and set their order.
  3. For each section (sub-dialog), fill in:
    • Title and Title (Arabic)
    • Section Type
    • Display: checkboxes or single choice (radio)
    • min / max allowed options
    • the add-on category or source products
    • the non-removable ingredients
    • the options
  4. For each option (sub-dialog): name and Arabic name, image, price, maximum quantity, default and available toggles.
  5. Save.

Configure a product's rules🔗

  1. On the Product rules tab, open the product's card.
  2. To use its category's base, turn on Use category rules (the card shows Inherited).
  3. For its own rules, turn off this toggle and configure the sections as above (the card shows Specific).

Messages & edge cases🔗

  • To configure flags a product whose customizations are not yet defined.
  • Inherited: the product follows its category's rules; any change to the category cascades. Specific: the product has its own, independent rules.
  • Paid supplements and removable ingredients rely on the menu ingredients and add-on categories defined elsewhere.

Tips🔗

  • Configure at the category level first for common settings, then refine only the products that are exceptions in Specific.
  • The min / max per section let you require a mandatory choice (min 1) or limit the number of supplements.

See also🔗