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E5. Connected devices🔗

In brief🔗

This screen manages your POS's multi-device setup: it shows the connection state, lets you connect new devices (PDA, kiosk, shared screen), handle pairing requests, manage already linked devices, and run a diagnostic. This is where pairing happens.

For whom / when🔗

For the manager who wants to add a server tablet, a kiosk, or a shared screen, authorize a new device, or block a device that should no longer access the POS.

How to get there🔗

System → Multi-devices

Prerequisites🔗

🔑 Manage settings

Screen tour🔗

Connected devices screen (Multi-devices)

The Refresh button is at the top right. The screen offers 4 views as tabs.

POS status tab🔗

Four indicators summarize the situation:

  • POS connection: for example Ready (devices can connect).
  • Active devices: the number of linked devices and the number currently connected.
  • Shared screen: its state (for example Active, license active).
  • Kiosks: their state (for example Offline, number of active kiosks).

Connect a device tab🔗

  • QR / pairing code to link a PDA, a Kiosk, or a Shared screen, with a TLS PIN.
  • Pairing requests to authorize or decline.
  • Shared screen settings: connection via PIN or NFC, session duration, demo mode.
  • Link to the Kiosk settings.

Connected devices tab🔗

A table of the linked devices, with the columns: device, type, state, last activity, assigned user, version, and the block or delete actions.

Diagnostic tab🔗

  • Address of the POS.
  • TLS PIN.
  • Code validity of the pairing code.

Step-by-step procedures🔗

Connect a new device🔗

  1. Open the Connect a device tab.
  2. Choose the type (PDA, Kiosk, or Shared screen).
  3. On the device, scan the QR or enter the pairing code and the TLS PIN.
  4. Confirm. The device sends a pairing request.

Authorize or decline a request🔗

  1. In Connect a device, locate the incoming pairing request.
  2. Click Authorize to link the device, or Decline to reject it.

Configure the shared screen🔗

  1. On the Connect a device tab, in the Shared screen settings section.
  2. Choose the connection (PIN or NFC), the session duration, and the demo mode if needed.

Block or delete a device🔗

  1. Open the Connected devices tab.
  2. On the relevant row, choose Block (deny access) or Delete.
  3. Confirm in the dialog.

Diagnose the connection🔗

  1. Open the Diagnostic tab.
  2. Check the POS address, the TLS PIN, and the code validity.

Messages & edge cases🔗

  • The number of devices you can link depends on your license limits (PDAs, kiosks, screens): see E2. Licenses & modules.
  • A pairing request must be authorized from this screen for the device to access the POS.
  • Blocking a device prevents it from accessing the POS without removing it; Deleting removes it permanently.

Tips🔗

  • In case of a connection problem, the Diagnostic tab immediately gives the address and TLS PIN to check.
  • To check the hardware state of the devices (printers, drawer…), refer to E4. Devices.

See also🔗