BackOffice runs in a browser. You can connect directly over the register’s local network or through your business’s cloud service. Accounts and available features depend on the access mode.
Local access
Turn on the register and check its connection to the business network.
Connect the computer to the same network. Find the register’s current address in its network settings.
Open the local HTTPS BackOffice address, using the port and
/bo/path provided for your installation. The IP address may change when assigned by the network.If the browser presents a local certificate, check with the installer that the address and certificate belong to your register.
Select your employee account and enter its PIN. Use your own account with the required permissions.
Check the screen title and loaded data before making changes. Local changes affect the register you are connected to.
Cloud access
Open the BackOffice service address provided for your business.
Sign in with your cloud account; the local employee PIN does not replace this login.
Select the business and register linked to your account.
Check their connection status. An offline register may prevent certain reads or changes.
Transfers between businesses and cloud vault management require cloud mode, the relevant modules and permissions. A valid local session does not automatically enable them.
Language, session and sign-out
The language selector offers French, English, Arabic and Spanish. Arabic changes the reading direction. Display preferences are available through the avatar panel.
Use Sign out when leaving a shared computer. If the session expires or the login page reappears, sign in again before continuing; first check whether your previous operation was saved.
Resolve access problems
Unreachable address: check register power, IP, port and shared network. Internet access does not prove that the computer can reach the local register.
Rejected PIN: check the selected account and ask an administrator to verify that it is active.
Missing screen or denied access: check permissions, business profile and modules. Do not switch accounts to bypass a restriction.
No linked register in cloud mode: have your account’s business and register assignment checked.